Browse our shop, add items to your cart, and complete checkout online. You’ll receive an order confirmation via email once your payment is processed.

Yes, we deliver to the whole of South Africa only. Delivery fees and timeframes are calculated at checkout based on your address.

We use The Courier Guy to deliver your order. The Courier Guy typically delivers within 1 to 4 business days, depending on the destination. Custom or large orders may require additional time — see Custom Orders below.

You’ll receive email updates as your order is processed and dispatched. For urgent queries, contact us.

Please ensure someone is available to receive perishable items. If delivery fails due to unavailability, redelivery may incur an additional fee.

We accept secure online card payments at checkout via Yoco Gateway.

Yes, all prices are listed in ZAR (R) and include applicable taxes unless stated otherwise.

Yes, all transactions are processed through a secure, encrypted payment gateway. We do not store your card details.

Yes, a digital receipt/invoice is emailed to you automatically after payment.

Build-A-Box lets you create a custom selection of treats from our range, packaged together as a personalised gift or order.

Yes, select from the available options to build your box exactly how you like it.

The box size you choose determines how many treats it holds. This is a fixed amount.

Yes! Just add an order note at checkout.

Orders can be cancelled within 1 day of placing them, provided preparation hasn’t started. Contact us as soon as possible to request a cancellation.

Due to the perishable nature of our products, refunds are only provided for orders that arrive damaged, incorrect, or not as described. Please contact us within 2 hours of delivery with photos of the issue.

Contact us immediately with your order number and photos. We’ll arrange a replacement, redo, or refund as appropriate.

As our products are made fresh and are perishable, we’re unable to offer refunds for change-of-mind cancellations once an order has been confirmed.

Yes, we accommodate bulk orders. Please get in touch with your requirements.

We recommend placing custom orders at least a week in advance to guarantee availability, especially for weekends and holidays.

Yes, let us know your preferences when enquiring and we’ll confirm what’s possible.